Privacy Policy
At , we respect your privacy. We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our restoration, repair, logistics, and related services.
We may collect the following types of information:
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Contact Information: Your name, email address, phone number, company name, and other details you submit through our forms.
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Project Information: Descriptions, photos, dimensions, and other details related to items you want to repaired or customized.
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Logistics Information: Pickup and delivery addresses, shipping preferences, and location details needed to move your items.
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Communication Records: Messages, questions, quotes, and any correspondence between you and our team.
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Technical Data: Browser type, IP address, device information, and website usage data collected automatically for security and performance.
How We Use Your Information
We use your information to:
- Provide repair, restoration, and modification services
- Answer your questions and respond to requests
- Prepare quotes, schedules, and project updates
- Coordinate pickup, delivery, and onsite visits
- Improve our website and services
- Keep records of past projects
- Prevent fraud or unauthorized activity
Cookies and Website Tracking
Our website may use cookies and similar tools to improve functionality, analyze performance, and enhance your experience. You can disable cookies in your browser settings, but some website features may not work properly.
Data Protection
We use reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.
Third-Party Services
We may use trusted third parties for website hosting, communication tools, analytics, mapping, or logistics coordination. These providers may have access to limited information needed to perform their services.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be shown by updating the "Last updated" date at the top of this page.
Terms of Service
By using our services, you agree to these Terms of Service and our Privacy Policy.
What We Do
We provide repair, restoration, modification, customization, logistics, and consultation services for physical items. We serve customers nationwide.
Your Responsibilities
- You agree to provide accurate and complete information about your items and project.
- You confirm that you own the item or have permission to send it for service.
- You agree not to request anything illegal, unsafe, or prohibited.
- You agree to review and approve quotes before work begins.
Quotes and Payments
- Quotes are estimates based on the information you provide.
- Final price may change if the project becomes more complex or you request additional work.
- Payment must be completed according to agreed terms before final delivery, unless other arrangements are made.
- Some projects may require a deposit before work starts.
Project Timelines
We provide estimated completion dates in good faith. Timelines may change depending on project scope, part availability, shipping conditions, or unexpected issues.
Transportation and Logistics
When we arrange pickup or delivery, we take reasonable care with your items. However, delays can happen due to weather, carrier issues, or other events outside our control.
Limitation of Liability
To the fullest extent allowed by law, is not liable for indirect or incidental damages resulting from:
- Project delays or scheduling changes
- Shipping or transportation delays
- Pre-existing damage or hidden issues with your item
- Third-party service interruptions
- Events beyond our reasonable control
Termination
We reserve the right to refuse or stop services if there is abusive behavior, fraud, unsafe requests, or violation of these Terms.
Contact Us
If you have questions about these Terms or our Privacy Policy, please contact us at: